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The Office Administration program will prepare you for a career in all types of professional offices.  Our students develop communication, organizational, leadership, and technology skills that prepares them for the high-tech, customer-focused, world-class work environment.  Our students also develop proficiency in the latest Microsoft Office applications, and they will have the opportunity to earn certifications in Word, Excel, Access, PowerPoint, and Outlook, that are recognized worldwide. 

Through the choices of electives, students may choose to study:

  • Administrative: Administrative assistants, managers, and staff work in an automated office environment addressing current skills in word processing and office procedures.
  • Legal: Legal office administrators perform and coordinate a law office's administrative activities and disseminate information to staff and clients.
  • Medical: The medical office of today requires specific job skills focusing on providing effective customer service to patients, insurance providers, and other physician practices. Medical office administrators are responsible for a variety of administrative and clerical duties necessary to operate a medical office efficiently and effectively.
  • Software Applications: Students studying software applications will develop competencies with word processing, spreadsheets, and databases that will equip them with skills appropriate for most offices.
  • Areas of Customer Service: Program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.

Our Graduates

Our graduates are currently working in many types of office environments including healthcare, law, computing, customer service, manufacturing, government and more.  Some graduates are even working with our industry partners including Purdue University, Cook Biotech, State Farm and Caterpillar!

Degrees & Certificates

Please select from our list of certificates, technical certificates, and degrees above. A summary of our offerings is below.

Certificates

Microsoft Office Specialist
(18 credit hours)

Technical Certificates

Technical Certificate
(31 credit hours = 2 semesters)

Degrees

Associate of Applied Science
(60 credit hours = 4 semesters)

Associate of Applied Science - Online
(60 credit hours = 4 semesters)

Transfer Degree

Associate of Science
(60 credit hours = 4 semesters)


NOTE: The number of credits required for a degree or certificate is based on students who are program-ready and does not include College Prep courses. Availability of degrees and certificates varies by campus.

Program Locations

The Office Administration program is offered at the Ivy Tech campuses above.