BENEFITS TO YOUR ORGANIZATION

• Meet customer requirements

• Implement proven quality standards

COURSE OBJECTIVES

• Explain the benefits of applying the eight quality management principles

• Understand the process approach

• Identify customer oriented processes

• Identify key aspects of a useful quality manual

• Explain the main ideas associated with the clauses of ISO 9001

• Complete a process analysis worksheet (turtle diagram)

TRAINING DESCRIPTION

This course involves clause-by-clause training in the requirements of ISO 9001:2000. Participants will gain a thorough understanding of the requirements and how the standard adds value to the organization. ISO 9001:2000 emphasizes performance in meeting customer requirements more than creating documents. Participants will also gain an understanding of the process approach, customer oriented processes, and an effective approach to process analysis.

HOURS AND COST

Your Introduction to ISO 9001 course is a 16 hour training activity, scheduled at your convenience for up to a maximum of 15 participants.

1.6 IACET Approved CEUs will be awarded with successful completion of the 16 hour course. Pricing includes training administration, instruction, textbooks, class handouts and materials, certificate of completion, and an activity evaluation at the conclusion of training.

For pricing, please inquire with your account representative.

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