How does BookNow work?
- First, login to Campus Connect
- Click the Add or Drop Classes link in the My Ivy Tech channel
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What information about me is being sent from Campus Connect efollett.com?
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The only information about you that is being sent to efollett.com are the courses for which you registered. Names, addresses, phone numbers or other personal information is not sent.
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What if I add or drop a course?
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If you add or drop a course and purchase your textbooks through BookNow the textbooks for ALL the courses you registered for will show up. If you have already purchased the textbooks for a course you will need to delete them out of your shopping cart. If you dropped a course and wish to return your textbooks you will need to follow the bookstore's standard policies for returns.
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Will my Campus Connect username and password work on efollett.com?
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No, you do not use the same username on efollett.com that you use for Campus Connect because they are separate systems. Once you get to the 'cart page' you may begin the checkout process and will need to login or create an account with efollett.com in order to complete your transaction.
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What does it mean if I receive a message saying “Course Not Available”?
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If you receive this message, it means that the course you have just registered for has not fed over to the Follett system from Ivy Tech yet. Typically the course textbook will be available the following day for purchase. If the problem continues to persist, contact Follett by e-mail at 1076mgr@fheg.follett.com or by calling at (866) 714-0002 or (812) 466-1327, Monday – Friday 8:00 a.m. to 5:00 p.m. Eastern time (excluding holidays). Extended hours will be offered during the start of the semester and will be posted on the web site.
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What are my payment options?
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Follett accepts Visa, MasterCard, American Express, Discover and Financial Aid. Orders paid for by credit card are shipped immediately upon authorization by the cardholder's bank for the purchase. financial aid orders are shipped immediately upon successful verification of necessary funds. On financial aid orders, please be sure to use the appropriate ID required for that aid.
Financial Aid Account Numbers:
Pell (Title IV): Student C Number
TAA Funding: Student C Number
All Other 3rd Party Financial Aid (VA, VocR, WorkOne, etc.): Student C Number
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Who do I contact if I am having trouble using BookNow?
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You may contact Follett in Terre Haute, Indiana by email at 1076mgr@fheg.follett.com or by calling at (866) 714-0002 or (812) 466-1327, Monday – Friday 8:00 a.m. to 5:00 p.m. Eastern time (excluding holidays). Extended hours will be offered during the start of the semester and will be posted on the web site.
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