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What is a Financial Aid refund?
On occasion, the school may have money for you in the form of a refund. Some of the reasons you might receive money include: dropping a class or the receipt of financial aid or a grant.
Financial Aid Posting Date
For the Fall 2024 semester, federal financial aid will begin posting to student accounts on September 8, 2024 for students enrolled in Fall courses.
Refunds can begin to post in the next business day's nightly processes. Each student's situation is different based on numerous factors, therefore not every student’s financial aid or refund will be posted at the same time.
Please note:
- Loan funds for first-year, first-time loan borrowers cannot be posted to the Student Account until 30 days after the student's course(s) have begun. (This applies to loans only, not other types of aid such as Pell grants and scholarships). The term "first-year, first-time borrower" applies to students who have never had a student loan at Ivy Tech or any college/university, and have either earned less than 30 credit hours or are enrolled in a technical certificate (TC) or certificate of training (CT) degree.
- Loan funds for one semester only will be posted in two installments within the term.
- All Summer loans are for one semester only and thus will post in two installments within the term.
Refund Process
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Prior to the refund disbursement date, estimated financial aid appears on the My Account page in IvyPay (see screenshot below). To access IvyPay, log in to MyIvy, click My Account Balance in the My Info section.
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After the financial aid refund posting date, you will know that your aid has posted when your account looks like one of the following two screenshots.
Screenshot #1: All of your aid has been posted. The negative amount due is the amount you will receive back as a refund within 14 days.
Screenshot #2: Partial aid has posted. The negative amount due on line one (Amount Due) is the amount you will receive back as a refund within 14 days. Remaining financial aid should be released at a later date.
It is possible that only a portion of your aid will post to your account, leaving a balance in your Estimated Financial Aid. Reasons for partial aid disbursements include:
- A 30-day delay in your loan for first-time, first-year loan borrowers
- A single-term loan (Fall only or Spring only) which requires the 2nd installment after mid-point of the student’s enrollment period
- An incomplete requirement needed to fully disburse the remaining estimated aid. (Login to MyIvy > Tools & Resources > Financial Aid Requirements > Requirements, Verification Documentation and Financial Aid Authorization Forms)
- A recent enrollment change which may require an aid adjustment. Enrollment changes are routinely reviewed and adjusted as needed by your Financial Aid Office. Continue to monitor your student account activity using the My Account Balance link.
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Your amount due goes from a negative number to a zero balance (not including any remaining estimated aid) and you see the word "Refund" on the View Account Activity page (as shown below in the red section). We "zero out" students in a computer process late at night, every weeknight, until all refunds are processed. After you zero out, it takes 2 business days to transfer the money to BankMobile. The transfer of funds usually occurs around noon on that 2nd business day.
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Ivy Tech has partnered with BankMobile Disbursements to deliver your financial aid refund. Visit BankMobile to learn about disbursement options.
For information about refunds, please visit the BankMobile page on the Ivy Tech website.
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Ivy Tech delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc.
Although you may not be expecting a refund, we encourage all students to select a safe, efficient refund delivery preference right away.
How to Select a Refund Preference
- Login to MyIvy
- Browse Topics
- Select Billing & Financial Aid
- Select Refund Preference (Note: this link will only work if you are an enrolled student and have been assigned a student ID number)
- Enter your email address and create a password
If you are not connected to theBankMobile Disbursements refund website once you enter your information, please allow two business days for Ivy Tech to transmit your information to BMTX, Inc.
How to Manage Your Refund Account
Once you have selected your refund preference you can:
- Login to MyIvy
- Select the View/Manage Refund Account link to sign into your BankMobile Disbursements profile, update your mailing address or change your refund preference.
How to Order Replacement Cards
To order replacement cards that were lost or never received, please contact the BankMobile Disbursements Team.
Find Local Financial Aid Contact Info
Don't see a nearby location? Call 1-888-489-5463 and we'll get you started.
Kady Finnerty
Assistant Director of Financial Aid
kfinnerty1@ivytech.edu
765-643-7133 ext 062089
Fax: 765-648-2755
Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET
812-934-3954
R11express@ivytech.edu
Batesville Financial Aid
1 Ivy Tech Drive
Batesville, IN 47006
Fax: 812-934-4590
Appointments are available Monday-Friday
Email or call for an appointment
812 -330-6160
bloomington-finaid@ivytech.edu
Bloomington Financial Aid
200 Daniels Way
Bloomington, IN 47404
Monday, Wednesday, Friday – 8 a.m. to 5 p.m.
Tuesday, Thursday – By appointment only
Columbus Financial Aid
4475 Central Avenue
Columbus, IN 47203
Virtual Waiting Room to receive a call from Financial Aid
Fax Number: 812-376-7639
Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT
219-981-1111, x7498
lakecounty-finaid@ivytech.edu
For work-study info:
lakecounty-workstudy@ivytech.edu
Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT
219-256-7491
lakecounty-finaid@ivytech.edu
For work-study info:
lakecounty-workstudy@ivytech.edu
2024-2025 Office Hours
Monday, Wednesday, & Thursday: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 7 p.m.
Friday: 9 a.m. to 4 p.m.
Open Saturdays: 9 a.m. – 12 p.m. during the following dates:
August 10
August 17
December 7
March 15
574-289-7001, ext. 5339
southbendelkhart-finaid@ivytech.edu
Elkhart Financial Aid Office
22531 County Road 18
Goshen, IN 46528
Enrollment Services/Student Affairs Hours: Effective January 2024:
Mondays and Tuesdays: 8 a.m. – 6 p.m.
Wednesday and Thursdays: 8 a.m. - 5 p.m.
Fridays: 9 a.m. - 5 p.m.
First week of classes in January and August: 7:30 a.m. – 6 p.m.
812-429-1429
evansville-finaid@ivytech.edu
Evansville Financial Aid Office
3501 N First Avenue
Evansville, IN 47710
Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 9 a.m. to 4 p.m. ET
260-480-4136
fw-finaid@ivytech.edu
Fort Wayne Financial Aid
3701 Dean Drive, Student Life Center, Room 118
Fort Wayne, IN 46835
Fax: 260-480-2054
Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT
219-392-3600, ext. 3281
lakecounty-finaid@ivytech.edu
For work-study info:
lakecounty-workstudy@ivytech.edu
Please contact Financial Aid at our full-service campus located in Terre Haute.
Monday 8:30 a.m. - 5:00 p.m. ET
Tuesday 8:30 a.m. - 6:00 p.m. ET
Wednesday 8:30 a.m. - 5:00 p.m. ET
Thursday 8:30 a.m. - 5:00 p.m. ET
Friday 9:00 a.m. - 4:30 p.m. ET
317-921-4300, Option 0
HamiltonCounty-FinAid@ivytech.edu
Hamilton County Financial Aid
300 N. 17th Street
Noblesville, IN 46060
Financial Aid Inquiries
Email - HamiltonCounty-FinAid@ivytech.edu,
Call - 317-921-4300, Option 0.
Federal Work Study Inquires
Email - HamiltonCounty-FWS@ivytech.edu
Call - 317-921-4300, Option 0.
Financial Aid Questions for Military & Veterans
HamiltonCounty-VeteransAffairs@ivytech.edu
Monday–Thursday, 9 a.m. to 5 p.m. ET
Friday, 9 a.m. to 5 p.m. ET
1-888-489-5463
indy-finaid@ivytech.edu
Indianapolis Financial Aid Office
50 W. Fall Creek Parkway N.
Indianapolis, IN 46208
Fax: 317-921-4326
Monday–Friday, 8 a.m. to 5 p.m. ET
765-252-5571
kokomo-finaid@ivytech.edu
Kokomo Financial Aid
1815 E Morgan Street
Kokomo, IN 46901
Logansport Financial Aid
1 Ivy Tech Dr
Logansport, IN 46947
In-person Services Wednesdays 8:30am-4:30pm, Virtual Services Monday-Friday 8am-5pm
765-252-5571
Please contact Financial Aid at our full-service campus located in Valparaiso.
Monday, Wednesday & Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET
765-269-5200
lafayette-finaid@ivytech.edu
Lafayette Financial Aid
3101 S Creasy Lane Ivy Hall 1233
Lafayette, IN 47905
Lake County has 3 full-service locations. Select a location below to see contact information for their Financial Aid department.
Monday–Thursday, 8 a.m. to 5 p.m. ET
8:30 a.m. to 4:30 p.m. ET, Friday
812-537-4010 ext. 5305
R11express@ivytech.edu
Lawrenceburg Financial Aid
50 Walnut Street
Lawrenceburg, IN 47025
Fax: 812-537-0993
Monday–Friday, 8 a.m. to 5 p.m. ET
765-252-5571
Logansport-finaid@ivytech.edu
Logansport Financial Aid
1 Ivy Tech Way
Logansport, IN 46947
In-person Services Wednesdays 8:30am-4:30pm, Virtual Services Monday-Friday 8am-5pm
765-252-5571
Monday & Wednesday, 8 a.m. to 5 p.m. ET
Tuesday and Thursday, 8 a.m. to 5:30 p.m. ET
Friday, 8 a.m. to 4:30 p.m. ET
812-265-2580, ext. 4100
madison-finaid@ivytech.edu
Madison Financial Aid
590 Ivy Tech Drive
Madison, IN 47250
Financial Aid Team
Julie Wade, Director of Financial Aid
jwade86@ivytech.edu
812-265-2580, ext. 4148
Monday, Thursday, and Friday, 8 a.m. to 5 p.m.
Tuesday and Wednesday, 8 a.m. to 6 p.m.
765-651-3100, ext. 3304
marion-finaid@ivytech.edu
Marion Financial Aid Office
261 Commerce Drive
Marion, IN 46953
Fax
765-651-3110
Zoom Video Call
Email marion-finaid@ivytech.edu to schedule.
Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 9 a.m. to 5 p.m. CT
219-879-9137
valpo-finaid@ivytech.edu
Michigan City Financial Aid
3714 Franklin Street
Michigan City, IN 46360
Fax: 219-464-9751
Monday–Friday, 8 a.m. to 5 p.m. ET
765-289-2291, ext. 1230
muncie-finaid@ivytech.edu
Muncie Financial Aid
125 S High Street, Ball Building, 2nd Floor
Muncie, IN 47305
Fax: 765-282-2414
Monday–Friday, 8 a.m. to 5 p.m. ET
765-599-2613, ext 4026
pburris4@ivytech.edu
New Castle Financial Aid
3325 IN-3
New Castle, IN 47362
Fax: 765-282-2414
Please contact Financial Aid at our full-service campus located in Sellersburg.
Monday–Friday, 8 a.m. to 5 p.m. ET
765-966-2656, ext. 1219
richmond-finaid@ivytech.edu
Richmond Financial Aid
2357 Chester Boulevard
Richmond, IN 47374
Zoom Video Call
Call 765-966-2656, ext. 1219 to schedule an appointment.
Fax: 765-962-5054
Monday & Wednesday, 8:30 a.m. to 7 p.m. ET
Tuesday & Thursday, 8:30 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 3 p.m.
765-932-7191
mroller1@ivytech.edu
Rushville Financial Aid
330 N Main Street
Rushville, IN 46173
Virtual meetings or appointments by request. Call 765-932-7191.
Fax: 765-932-5263
Please contact Financial Aid at our full-service campus located in Sellersburg.
Monday, Wednesday, Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 7:30 a.m. to 4 p.m. ET
812-246-3301, ext. 4504
sellersburg-finaid@ivytech.edu
Sellersburg Financial Aid
8204 Highway 311, Pfau Hall, A2
Sellersburg, IN 47172
2024-2025 Office Hours
Monday, Wednesday, & Thursday: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 7 p.m.
Friday: 9 a.m. to 4 p.m.
Open Saturdays: 9 a.m. – 12 p.m. during the following dates:
December 7
March 15
574-289-7001
southbendelkhart-finaid@ivytech.edu
South Bend Financial Aid Department
220 Dean Johnson Blvd.
South Bend, IN 46601
To meet with a financial aid representative please use the link below:
Please contact Financial Aid at our full-service campus located in Evansville.
Monday–Friday, 8 a.m. to 4:45 p.m. ET
812-298-2293
th-finaid@ivytech.edu
Terre Haute Financial Aid Office
8000 S Education Drive
Terre Haute, IN 47802
Virtual On-Demand Service:
Video | Voice | Chat
Monday–Friday | 8 a.m. to 4:45 p.m. ET
Enter Zoom Room →
Monday–Thursday, 8 a.m. to 5 p.m. CT
Friday, 9 a.m. to 5 p.m. CT
219-476-1001
valpo-finaid@ivytech.edu
Valparaiso Financial Aid
3100 Ivy Tech Drive
Valparaiso, IN 46383
Fax: 219-464-9751
Monday, Wednesday, Thursday & Friday, 8 a.m. to 5 p.m. ET (phone/virtual service)
Tuesday, 8:30 a.m. to 5 p.m. ET (on campus)
574-267-5428
warsaw-finaid@ivytech.edu
Warsaw Financial Aid
2545 Silveus Crossing Room 209
Warsaw, IN 46582