Ivy Tech Community College, Richmond
IT Service Receiver
Support staff answered my question and/or solved my problem quickly and efficiently.
Strongly Agree
Agree
Neutral
Disagree
Strongly disagree
Not applicable
I received supplies I requested in a timely manner.
Strongly Agree
Agree
Neutral
Disagree
Strongly disagree
Not applicable
Support staff was knowledgeable about the problem(s) I had.
Strongly Agree
Agree
Neutral
Disagree
Strongly disagree
Not applicable
Support staff explained my problem and the solution in a way that was easy for me to understand.
Strongly Agree
Agree
Neutral
Disagree
Strongly disagree
Not applicable
The hours that support staff was available met my needs.
Strongly Agree
Agree
Neutral
Disagree
Strongly disagree
Not applicable
Support staff seemed customer service oriented.
Strongly Agree
Agree
Neutral
Disagree
Strongly disagree
Not applicable
Additional Comments: