Strategy Summaries

ACCELERATING GREATNESS 2012-2013

STRATEGY 1 SUMMARY
Ensure that Students Achieve their Educational Goals.

  1. ORGANIZATIONAL EMPHASIS
    1. Ensure the right people are on the bus, including students
    2. Confront the brutal facts regarding its unsatisfactory retention/persistence and graduation rates
    3. Eliminate the perception that it is a "fall back" institution or less-than the regional and state universities and colleges
  2. ACADEMIC ADVISING/TRANSFER GUIDANCE
    1. Revamp the entire academic advising system and go to a statewide model that offers services to students starting with pre-admissions counseling and goes through graduation check and beyond
    2. Define appropriate roles for faculty and staff (sometimes admissions officers) with respect to delivery of academic advising services
    3. Simplifying the myriad of transfer and articulation agreements with four-year institutions. Students report finding many of the transfer and articulation agreement confusing and often inaccurate and request fewer, clearer options
  3. K-12 OPPORTUNITIES
    1. Work with K-12 in a collaborative manner to help ensure that more of the K-12 students are prepared for college level academic rigor upon entry to Ivy Tech.
  4. ORGANIZATIONAL CALENDAR
    1. College should continue refine its current common academic calendar that reflects uniform dates.
  5. CREDIT Vs NON-CREDIT
    1. The College needs to view prospective, currently enrolled, and returning students as potential takers of non-credit offerings when and where appropriate for students
    2. The College must be careful to not rely on the assumption that all students seek credit options
    3. A robust Career Services Office in each region could assist students with career and academic decision-making leading to choices of credit or non-credit offerings, what is in the best interest of students
  6. TEXTBOOKS
    1. The College must decide on and adhere to a strict set of textbook adoption dates and techniques, seeking to have required textbooks on the shelves in Follett bookstores at least two weeks prior to the start of the semester for on-ground classes
    2. College must put in placed a process whereby distance education students can order their textbooks and educational supplies online and have them shipped to their address of record
  7. STUDENT FOCUS
    1. Need a system that documents what the students' education goals are
    2. The College must make sure students are ready to learn on the first day of classes
    3. Students must be admitted on a timely basis, assessed as to their competency levels in the three basic academic skill areas (English, math, and reading) prior to first semester registration
    4. Require students to attend a new student orientation program, be advised by trained faculty-staff, processed and awarded eligible financial aid, and secured textbooks and educational supplies prior to first class
  8. ACADEMIC SUPPORT
    1. Develop a world-class academic support system
    2. Identifying from the start academically at-risk students and tracking their progress
    3. Creating early warning mechanism such as progress reports after two weeks of enrollment and mid-term grades
    4. Provide supplemental instruction for high attrition classes (such as financial accounting)
    5. Offer ASA developmental labs in reading, English, and math
    6. Give students access to professional counselors to assist students with personal issues that impact their ability to persist and thrive
  9. MANDATORY STUDENT ORIENTATION
    1. Move in the direction of requiring all students new to the College (including transfer, dual credit, and courses-only students) to attend a new student orientation program.
    2. Intent is to help students navigate the College's bureaucracy from day one.
    3. Address the issue of academic readiness for its distance education students by establishing a protocol to ascertain fitness to take online classes and to expose them to College academic and student affairs processes
  10. CONSISTENT DATES AND DEADLINES
    1. Consistency across the state in its application of business processes, dates, deadlines, and expectations ranging from admissions applications to registration deadlines to priority dates for ensuring financial aid awarding to payment of tuition and fees to dropping registrants for non-payment to disbursing financial aid to posting grades. 
    2. College should leverage gains in Banner and other contracted business partners (Nelnet, Follett, Call/Fulfillment Center and Higher One) to standard all processes, improve back-office operations, and better serve students and key stakeholders.
  11. TEACHING AND LEARNING
    1. Embrace reforms in the Academic Affairs sector that result in improvements in the quality of teaching and learning based on measurable student learning outcomes in and outside of the classroom
    2. Consistently look for best institutional practices and be willing to implement them when and where appropriate
    3. Address immediately its racial diversity of full-time faculty

STRATEGY 2 SUMMARY
Ensure that Indiana citizens, workforce, and businesses are globally competitive.

  1. INCREASE STUDY ABROAD OPPORTUNITIES FOR STUDENTS & EMPLOYEES
    1. Increase focus on study abroad programs and how they can be funded
    2. Develop a visiting professor program and/or faculty exchange program
    3. Develop a student exchange program
    4. Continue discussions with Mexico and China re: travel opportunities
    5. Help students find opportunities to travel outside of their community
    6. Bring more international students to Ivy Tech
    7. Look at spring break alternatives
    8. Incorporate travel into the curriculum, not just as an extracurricular opportunity
  2. OFFER MORE INTERNSHIP OPPORTUNITES
    1. Add more internships
    2. Provide internship coordinators
    3. Promote volunteering
    4. Help students understand the value of community partners
    5. Encourage service learning opportunities
  3. OFFER MORE PROFESSIONAL DEVELOPMENT OPPORTUNITIES
    1. Encourage and provide financial support for professional development activities
    2. Provide opportunities that help employees learn about businesses and industries which are globally minded
    3. Offer more training on dealing with displaced workers
    4. Emphasize the importance of belonging to professional organizations
    5. Reinstate the faculty mentoring program
    6. Provide training for new employees
    7. Consider faculty sabbaticals
  4. OFFER MORE CULTURAL TRAINING
    1. Infuse something about globalism into all classes so that students learn more about the world and how to think globally
    2. Help students understand different cultures
    3. Emphasize global and cultural diversity
    4. Make students more aware of the world around them
    5. Mandate courses on diversity to help promote global understanding
    6. Adopt textbooks that reflect diversity throughout the world
    7. Learn more about China and what we can do to work more with them
  5. OFFER MORE FOREIGN LANGUAGES
    1. Offer conversational Spanish
    2. Look at offering Chinese
    3. Offer more languages across the board
  6. DEFINE WHAT IT MEANS TO BE GLOBALLY COMPETITIVE
    1. Gather more information on what "competing globally" means
    2. Determine who we're competing with globally
  7. IMPROVE IVY TECH STUDENTS "SOFT SKILLS"
    1. Teach students to act professionally
    2. Make interpersonal communication classes a requirement
    3. Involve employers in emphasizing the importance of communication
    4. Help students gain self-confidence and teach them how to deal with adversity
  8. WORK CLOSELY WITH COMPANIES
    1. Encourage collaboration between academics and WED
    2. Work with businesses to understand what their needs are, and meet those needs
    3. Encourage faculty to spend more time working with companies
    4. Learn what skills students need for employment with certain companies
    5. Be visible and purposely engaged with statewide economic development activities
    6. Develop specific course assignments that can benefit businesses
    7. Have a forum where businesses can come to Ivy Tech and tell us what they need
  9. FURTHER DEVELOP IVY TECH ALUMNI
    1. Keep track of Ivy Tech alumni
    2. Foster greater input from alumni and encourage them to mentor current students
    3. Find out how their education helped and if it was applicable
  10. LOOK AT OPPORTUNITES TO LEARN AND TEACH ABOUT "GREEN"
    1. Position our students and the College to participate in future technologies such as green initiatives
    2. Learn more about green technologies

STRATEGY 3 SUMMARY
Ensure Optimal Quality and Efficiencies Statewide.

  1. EVALUATION OF DISTANCE EDUCATION AND ONLINE COURSES
  2. STATEWIDE STANDARDIZATION/CONSISTENCIES
    1. Quality
    2. Textbooks
    3. Courses
    4. Processes
  3. EVALUATION OF STUDENT ADVISING PROCEDURES ACROSS THE STATE
    1. Consistent registration dates across the state
    2. Earlier registration mentioned
    3. Better assessment of remedial skills to ensure student success
  4. CAMPUS CONNECT AND BANNER SYSTEMS NEED ATTENTION
  5. IT (INFORMATION TECHNOLOGY) ACROSS THE STATE NEEDS EVALUATED
  6. BOOKSTORE ISSUES
    1. Financial Aid issues
    2. Online bookstore processes need revision
    3. Fair competition/fair pricing
  7. INCONSISTENT RESOURCES/FINANCIAL SUPPORT THROUGHOUT THE STATE
  8. TECHNOLOGY ISSUES THROUGHOUT THE STATE, LACKS CONSISTENCY
  9. SLOW CURRICULUM PROCESS, LACK OF CLARITY ON HOW PROCESS WORKS
  10. CONSISTENT TRAINING FOR EMPLOYEES NEEDED
  11. DECISIONS NEED TO BE BASED ON RELIABLE AND VALID RESEARCH
  12. COMMUNICATION
    1. Better communication from top down
    2. Method of
  13. EVALUATE BEST PRACTICES AND IMPLEMENT STATEWIDE

STRATEGY 4 SUMMARY
Ensure an Adequate and Sustainable Resource Base.

  1. STAFFING ISSUES
    1. Not enough Faculty and Staff Positions to support student population
    2. Competitive pay – ensure we are paying competitive to other institutions and industries as well as more equitable statewide
    3. Applicant pool and candidate sourcing – are the processes timely enough (i.e. brining in faculty so close to semester start affects quality)? Are we getting the candidate pool we need? Are we offering the type of educational benefits that keep us competitive (i.e. sabbaticals)
    4. Growth and Upward Mobility – our employees need to feel that they have the ability to grow with in the college and move up.
  2. INCREASE GRANTS
  3. TRAINING & DEVELOPMENT
    1. Cross Training.
    2. Expand training for employees so they know how to answer more questions. This will help people perform their job function much better.
    3. On boarding (provide effective training for incoming faculty and staff.) It would help if new hires had some idea of what resources are available within the region.
    4. Mentoring and Job Shadows (Reinstate mentoring faculty mentoring program. Job shadowing a faculty member who is teaching on-line courses would be helpful)
    5. Until we get more full-time faculty, we need to better support our adjuncts.
  4. ALUMNI RELATIONS
    1. Introducing students to the concept of philanthropy.
    2. Keep track of graduates, track where they end up.
    3. Build relationships with alumni.
    4. Solicit money from alumni.
    5. Stay in the mind of the transfer students so they consider supporting Ivy Tech versus or as well as the 4 year institution.
    6. Support alumni in a way they become representatives of the college.
    7. Build community service into the academics so the students understand giving back.
  5. GOING GREEN
    1. Be sustainable in a way that is good for the environment; recycle building materials with demos and remodels, expand recycling opportunities.
    2. Look at the possibility of renting books to students which will save students money and is ecofriendly.
    3. Are our recycling programs viable in the sense of bringing money in?
  6. COMMUNITY PARTNERSHIPS
    1. Build relationships that aid fundraising activities.
    2. Secure community resources to fund endowed chairs.
    3. Continue to market the college with community events and encourage community participation)
    4. Market our impact on communities.
    5. Engage students and adjuncts in community service; Donate goods and services to community; open up resources for community use.
    6. Collaborate with other institutions to provide extracurricular activities for students.
    7. Be active in the professional communities to leverage those resources.
  7. CORPORATE PARTNERSHIPS
    1. Collaborate with businesses; build relationships to get access to their resources; Turn to corporate partners for help; establish "sister company" type relationship with businesses willing to donate equipment/resources.
    2. Allow corporate partners to attend a free class in exchange for sitting on our advisory board, etc.
    3. We rely on corporate partners for internships and externship (i.e. health sciences).
    4. Expand partnerships/relationships with WorkOne.
    5. Offer immediate assistance to companies rather than telling them they'll have trained employees in a few years.
  8. TELLING OUR STORY-MARKETING WHAT WE DO
    1. Ensure parents and students understand what Ivy Tech offers.
    2. Tell our story; define the story (currently it is growth, what do we want it to be in the future).
    3. Secure the legislative resources we deserve; remind them that Hoosier students make Indiana great.
    4. Make foundation more visible.
    5. Utilize our students to help tell the story.
    6. Bring people in from the outside to increase exposure.
  9. OPERATIONAL EFFICIENCIES
    1. Equipment – we need to make sure we have the right equipment and that we have allocated resources to upgrade/replace equipment.
    2. Technology – we need to fix the technology we have (campus connect, banner), get additional technology that works well in the classroom (smartboards, netbooks) for all students), and utilize technology to reduce costs (video/teleconferencing and webinars in lieu of face-to-face meetings).
    3. Standards/Excellence/Efficiency- we need to ensure we our utilizing our current resources most effectively and efficiently, Clarify Job descriptions, Create and streamline processes, Get rid of waste, Focus and adequately support what we have, Ensure we have quality; raise the standards
    4. Student Needs – we need to ensure we are understanding the needs of students and focusing on supporting those needs. We serve three types of students: (1) the traditional credit student, (2) the non-traditional credit student, and (3) the non-credit student. The key to all of these is economic development.
    5. Student retention – especially if they aren't accepted into a program (How do we retain those people who don't get into the program they want? Show them the jobs they could have that might be similar)

BUSINESS/COMMUNITY LEADERS SUMMARY

  1. K-12 INITIATIVES NEED TO CONTINUALLY BE NURTURED AND STRENGTHENED
    1. Make Ivy Tech opportunities well known
    2. Work with first year college opportunities to mentor and coach them
    3. Work to make Ivy Tech more accessible to all students – online and hybrid may or may not be the answer, depending on level of computer skills
    4. Must develop a culture that values and understands the rigor of higher education, within the high schools, for students who can benefit
    5. We need a K-14 "emphasis"
    6. Ivy Tech is now better recognized as a viable education alternative for new students and now we need to maximize our effectiveness
    7. Bridge the gap between high school and four-year institutions
    8. Share the k-12 successes---seems community might not understand the strength in our partnerships
    9. Maximize resource sharing where appropriate...facilities/faculty
  2. INCREASE COMMUNICATION
    1. Multiple comments that we're doing a good job at marketing, but also people "don't know what you do" and "these folks in this community could use more info about Ivy Tech" "define your strategic vision," "tell your story more"
    2. Make sure all students know and understand transfer opportunities
  3. DISLOCATED WORKERS
    1. Ivy Tech is there
    2. Work closer with jobs that are at risk
    3. Outreach is needed for those who aren't told about Ivy Tech through pink slips
  4. WORKFORCE DEVELOPMENT
    1. In 10 years Ivy Tech should understand the needs and realities in the workplace and translate it into their programs
    2. How closely is Ivy Tech regional planning syncing up with the top 50 jobs in the state?
    3. Make sure our mission is closely in line with what the business and community need – jobs of the future
    4. Broaden capacity to serve more students
    5. Do our programs help small business needs?
  5. IMPROVE RETENTION
    1. Work with students who have low self-esteem
    2. Provide all necessary wrap around services for students
    3. Utilize successful models of mentoring
    4. Value message in Marketing
    5. Increase emphasis of 4-year degree opportunities at entrance of coursework
    6. Distance Education opportunities need strengthening
    7. Completion rates versus focus on enrollment
    8. Share our successes more
    9. Career Placement
    10. Certification Benefits

STUDENT GOVERNMENT SUMMARIES
STRATEGY 1 - Ensure That Students Achieve Their Educational Goals.

  1. Institute a student ambassador program
    1. Students are more likely to tell their problems to another student
  2. Students need childcare
  3. Students don't know who their advisors are
    1. Students are taking classes they don't need
    2. They need to talk to their advisor
    3. Career assessment should be part of advising
    4. Advisors need to know students and their goals
    5. Are the students going into an area they are really interested in?
    6. Advisors will tell you one thing one day, the next day a different advisor will tell you something different
    7. Faculty needs to be involved in other matters than just instruction; they are not in favor of student involvement
    8. College environment needs to include the instructors being more involved. Expand the learning resource center
    9. Professors are the first to know when a student is struggling academically, they should offer academic counseling
    10. Adjuncts are not given privileges like offices or the opportunity to advise student groups
  4. Some, especially older students don't have basic computer skills
    1. Add basic computer knowledge to COMPASS testing
    2. Students need computer skills to be successful and many don't have those skills
    3. Computer club helps students with homework and computer challenges. They are helping clubs. Webinar sessions are offered to help
    4. Core classes first, Word, Excel, should be earlier in OFAD because they are needed throughout the program
  5. Students are getting the information, but they need more hands on experience
  6. Students go to 2-3 different campuses to get the classes they need
    1. Driving to another campus is hard especially when you don't have a car
    2. Drive 30-40 miles to campus, gas money is scarce; could lecture classes be offered on video conference so you don't have to drive to campus?
  7. Blackboard is always down
  8. Not enough space on e-mail Some campuses will give students more memory, some will not
  9. Not enough computers or Wi-Fi on campus
  10. Student needs help she can't get especially in a tutoring or math lab
  11. Course scheduling consistency. Student needs one class to graduate, but not offered until next summer
  12. Staff is unprofessional
  13. Learning environment needs to be conducive to learning. Focus on the positive, not the negative

STRATEGY 2 – Ensure that Indiana citizens, workforce, and businesses are globally competitive.

  1. Good at teaching us to be knowledgeable but may need to be taught how to act professionally
    1. Need externship experience and sites
    2. Diversify their opportunities, his program objective and suspected employer closed, ending his career opportunity
  2. Ivy Tech needs to promote itself better. Ivy Tech is in your community, this is what we offer. Some people don't even know where Ivy Tech is, much less what it does
  3. Membership should be offered to students in professional organizations that apply to their program or career field.
    1. ACM and other associations should be offered on campu
  4. Entrepreneurship program needs to be offered
    1. Taught by someone that has not owned their own business
    2. Need to learn how to start and run a business
  5. Need to learn about or travel to other places especially different cultures
    1. International club is comprised of students from different countries and cultures. These students need more attention from staff and faculty
    2. Culture club in Valpo helps with information and retention
    3. Latino Student Union is working on a culture fair. Helps students understand their cultural view
  6. Students should sign a contract from the college stating they can finish their program in 2 years
  7. Starting a Starfish Academy to mentor children

STRATEGY 3 - Ensure Optimal Quality and Efficiencies Statewide.

  1. We have too many adjunct faculty
    1. Some programs have more full-time faculty than others
    2. We need to keep good quality teachers
    3. Some faculty are not adequate
    4. Can adjuncts be preferred for full time positions over new hires?
  2. Inconsistent resources statewide
    1. Some campuses have resources that others don't have
    2. We need to network to talk about the positives and how to make those resources available on a statewide basis
  3. We need President Snyder and Dr. Young to help our campus administration understand that student governments throughout the system should have the same benefits. Students should not be told they can't do something when they see other campuses doing it
  4. Need consistent dates for registration and payments statewide
    1. Inconsistent communication, when enrollment is closed, students think they can't drop/add. Some students were allowed and others were not
  5. Nursing students have mandatory clinical, but the students are not really getting the experience they need. Some hospitals won't let us do anything. Hospitals need to provide clear expectations
  6. Classes were cancelled that were needed for graduation, can programs that are not full, be marketed more?
  7. Are we checking to see what we are putting out? Faculty need to know what knowledge students are leaving with (Capstone testing)
  8. Can books be consistent statewide? Many students can't sell back books. Prices that are marked in the store are not the same price that you are charged when you go to the cash register
    1. Inconsistency in bookstore prices, even at the same region
    2. Uniforms in medical programs have been taken over by Follett and there were many problems
    3. Why does Follett charge more than IU for the same book with the same ISBN#?
    4. Tried to work with Follett, but they were unwilling . Follett took the CD out of book and charged for the CD separately from the book. They would not take the book back without the CD
  9. Debit cards have problems, hard to transfer money to checking account. You can only use them on campus. (Terre Haute)
    1. Too many charges when you use the card
    2. Your refund does come faster when you have the debit card
  10. Communication
  11. Fix problems to create proud graduates that want to give back to Ivy Tech Community College

STRATEGY 4 - Ensure an Adequate and Sustainable Resource Base

  1. When companies send employees for training, we need to create better partnerships with those companies encouraging donations to the foundation
  2. Adjuncts need office space. They are willing to work with and tutor students, but they don't have a work space
  3. Students need to volunteer in the community
    1. We need to have school activities in the community to provide community service and ask for donations
    2. Promote students to help in community with younger children, help them learn to read or do math. Don't create another program, but work with a local community agency that has these types of programs
    3. Work with 15-18 year old recovering drug addicts. Reward youth that are trying to better themselves
    4. Student involvement is the key to student success
    5. Partner with local community foundations
  4. Staff and faculty need to be professional to work out student problems
  5. If students don't get their comments in, can they provide them in writing?
  6. We are bigger and have more students, why are we staffed the same?
  7. If the college influences the economy, we should be recognized for that
    1. A parking lot to put issues we are working on
  8. We need expanded hours
  9. We have flat screen TVs, the money could have been spent better