Disability Support Services


The Office of Disability Support Services (DSS) provides assistance to students, who qualify for reasonable accommodation under the Americans with Disabilities Act (ADA), and Sections 504 and 508 of the Rehabilitation Act. Reasonable accommodations may be granted, based upon verification with appropriate documentation, for chronic illnesses, neurological conditions, learning disabilities, psychiatric illnesses, mobility impairments, and other conditions or impairments that limit one or more of life's major activities. Please refer to the College's Documentation Guidelines for specific information on requesting reasonable accommodations.

The mission of DSS is to provide access to College programs, services, activities, and facilities for students with disabilities; to provide student advocacy; to encourage the highest levels of academic and personal achievement; and to advocate for an accessible environment for students, faculty, staff, and visitors.

Transitioning to College

Transitioning to College can feel overwhelming and even a bit confusing. Understanding the differences between high school and college are particularly important for individuals with disabilities. Students need to fully understand that processes and rights of students in post-secondary education vary greatly from those in K-12 education.

Below are two documents that provide information to students and their families about the transition to higher education in general, and more specifically Ivy Tech. 

U.S. Department of Education Publication: Students with Disabilities Preparing for Postsecondary Education: Know Your Rights and Responsibilities

Ivy Tech Community College: Information for High School Students Transitioning to Ivy Tech

Disability Documentation Guidelines

Documentation of a disability assists the Office of Disability Support Services, in collaboration with the student, to determine reasonable accommodations and/or services on a case-by-case basis. The cost of obtaining all documentation is the responsibility of the student.

Documentation, along with the Intake Request Form, should be submitted to DSS at least 30 days in advance of the requested accommodation to allow review and implementation of reasonable accommodations.

In general, documentation should include the following:

  • Credentials of the evaluator(s)
  • A diagnostic statement identifying the disability
  • As appropriate to the disability, a description of the diagnostic methodology used
  • A description of the current functional limitations
  • A description of the expected progression or stability of the disability
  • A description of current and past accommodations, services, and/or medications
  • Recommendations for accommodations

Guidelines for specific disabilities may be obtained below. Should you have any questions, contact your local Disability Support Services office listed below.

Physical & Medical Disabilities   Psychological & Psychiatric Disabilities
ADHD & ADD Disabilities   Hearing Disability
Vision Disability   Learning Disability

ACCESS Resource Guide

The Office of Disability Support Services has developed the ACCESS Resource Guide to assist individuals with disabilities in understanding their rights and responsibilities within higher education, as well as providing information regarding resources. An electronic copy of the Access booklet can be obtained here.

An Office of Disability Support Services is located on each of the College's 32 campuses. Click on your local campus below to obtain information about local resources available to you.


Our staff seeks to ensure that all people receive the opportunity to be Ivy Tech Community College- Bloomington students.  We believe our college is enriched by the contributions of our students.  Support and assistance may be provided for any new and returning student contacting us. Additionally, we provide accommodations for persons with documented disabilities in accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.

Disability Support Services - Bloomington
Room C110
200 Daniels Way
Bloomington, IN 47404
Phone: 812-330-6046
Fax: 812-330-6242

Disability Services Accommodations Check List:
  1. Complete and submit the registration and intake form along with documentation of your disability to the Disability Support Services (DSS) office in-person, by mail, email, or fax. Registration and Intake Form can be found in room C105 at the Connie and Steve Ferguson Academic Building (200 Daniels Way) or by emailing afronek@ivytech.edu
  2. DSS representative will contact you within one week of receiving your information to let you know of your eligibility for accommodations.
  3. Schedule a meeting with DSS representative to discuss course schedule, accommodations, other useful resources, and provide you with your Faculty Notification Forms for the semester.
  4. Discuss accommodations and Faculty Notification Form with all faculty members that semester.
  5. Renew registration witih DSS office prior to each semester.

For More Information:
Amanda Fronek

Central Indiana (Franklin, Greencastle, Indianapolis, Noblesville)

Disability Support Services (DSS)

North Meridian Campus and Lawrence Campus


By Appointment


Disability Support Services Business Hours

North Meridian Center

Monday-Thursday, 9 a.m. to 6 p.m.

Friday, 9 a.m. to 5 p.m.

Lawrence Campus

Tuesday 9:00 a.m. to 12:00 p.m.

By appointment

  • It is the responsibility of the student requesting an accommodation due to a qualifying disability to self-identify by registering with the Office of Disability Support Services (DSS) and to furnish documentation about the nature and extent of his or her disability.
  • Accommodation requests are evaluated individually to make a determination regarding reasonable accommodations based on a review and analysis of documentation and circumstances. This information is kept in a confidential file.
  • Students must meet with DSS prior to the beginning of each semester to discuss arrangements for needed accommodations and complete an electronic accommodation request.

Informing other staff or faculty does not constitute registering with DSS.

DSS Lab -- This lab features workstations with the latest in adaptive technology software and devices. Any student registered with DSS has access to the DSS lab.

The DSS lab is located at:

North Meridian Campus
50 West Fall Creek Parkway, North Drive
Indianapolis, IN 46208
Student Services, Room 127

Adaptive Technology and Equipment in the DSS Lab:

  • Jaws
  • Zoom Text
  • Zoom Text Large Key Keyboards
  • Headphones
  • Screen Monitor Filter
  • Screen Monitor Magnifier
  • Kurzweil 1000
  • Kurzweil 3000
  • Ergonomic Tables
  • 24" & 27" Monitors
  • Ergonomic Mouse
  • Sorenson Video Phone
  • Portable CCTVs
  • Hand Held magnifiers
  • Onyx CCTV
  • Table Top CCTVs

Disability Parking

In order to park in a space designated as handicapped parking, a vehicle must have a current and valid handicapped parking tag issued by the Bureau of Motor Vehicles (BMV) of the State of Indiana or a temporary pass issued by Disability Support Services. Tags Issued by the BMV include:

  • Handicapped license plate
  • Disabled American Veteran license plate
  • Disability placard (must be visibly displayed in vehicle)

If a student does NOT have any of the above, but has temporary need for use of a designated handicapped area, he/she may apply for a temporary pass through Disability Support Services. In order to provide a temporary pass, the student must:

  • Complete a “Handicapped Parking Permit Request Form.”
  • Submit a doctor’s statement indicating the need for handicapped parking. This statement must also indicate a date of expiration for the disabling condition.
  • Provide proof of vehicle registration.
  • Show a picture ID at time of request.


eBook Information for Requests

Welcome to Ivy Tech Community College-Central Indiana's eBook website for requests

  • To maximize your chance of receiving books in alternate formats (eBooks) by the beginning of a semester, we ask that you request all your eBooks at least 30 days before the semester begins.
  • All eBook requests are processed on a first come, first serve basis.
  • All eBook requests must be purchased as a new textbook and documented with the original paid receipt.

The eBook is an electronic system for DSS students to have their textbook converted into an alternate format. If your instructor notification letter includes eBook accommodations, follow the check list. The check list will guide you through the process of obtaining your textbooks in an alternate electronic format.

New and Returning Student Checklist

  1. Make an appointment to meet with DSS counselor and obtain your instructor notification form (which would include eBook accommodation)

    When you register with DSS, you will have a DSS Counselor to help coordinate accommodations, advise you on other disability-related issues, plan your course load, or refer you to resources on campus or out in the community that will help you better manage your disability. Your Counselor can also consult with faculty or other staff regarding your disability-related needs.

    You need to meet with your Counselor at the beginning of each semester to get coursework accommodations put in place. This includes picking up your instructor notification form (which includes your eBook accommodation). How often you meet with your Counselor depends on what you want to work on. Some students come in as often as once per week, others come in less often, or on an “as-needed” basis.

    You can get assistance from your DSS Counselor by setting up an appointment; the most efficient way to handle more complex issues or questions. You can also get assistance with questions via email, or by phoning. When you first meet your DSS Counselor, talk about the best way to stay in touch.

    Reminder: accommodations are not set up automatically, i.e., you need to request accommodations each semester!

  2. Set up an eBook consultation with the eBook contact 30 days prior to the beginning of each semester. This consultation is mandatory; it is to familiarize you with the system, order your eBooks for the semester and to answer any questions you may have.
  3. During the eBook consultation it will be determined which format you will be provided.
  4. Read, sign, and submit the eBook Student Agreement to DSS eBook contact
    • This agreement will be given to you when you meet with the DSS eBook contact; this agreement must be signed before any books are scanned or converted and before any books can be ordered for the student.
  5. Request which textbooks you will need in an alternate format.
    • It is recommended that you request your books at least 30 days in advance to maximize your opportunity to receive them by the first week of classes.
  6. Provide proof of new textbook purchase for each eBook request.
    • Before you can pick up your eBook text books you must provide proof that you own the textbook you requested. Proof of new textbook ownership is required by publishers before eBook formats can be released to any student.
    • Proof of ownership includes; the original receipt from bookstore, Amazon or other textbook vendor.
  1. Cut and scan
    • Directions for having your textbooks cut and scanned
      • If a publisher cannot provide an eBook format or if you are past the semester eBook request date and DSS does not have the book in our archives, in order to get your book into an eBook format, you will need to have the binding removed and the book scanned. There is no charge to have the bindings removed, rebound or scanned. If we do not have the textbook in our archives, the only way to guarantee getting the text in an alternate format is to have the book cut and scanned.
      • If you choose to wait on the publisher and not cut and scan your text book, there is no guarantee you will get the book in an alternate format. The publishers may take 4 weeks to provide it to us, or they may take 4 weeks to tell us they do not have it in an electronic format.
      • To get the bindings removed from your textbook, DSS will take your textbooks to the Ivy Tech Copy Room to have it removed.
      • The books should be converted within a week. Remember, if you are past the semester eBook request date, DSS will process your request in the order that they are received and this may cause a delay in receiving the electronic format.
      • Once the book has been scanned, DSS will take it to the Ivy Tech Copy Room to have a new binding put on the book. DSS will send a second email telling you that your book was rebound and is ready to pick up.
      • Once the binding has been removed the Follet’s bookstore will usually not buy the book back.
      • When your eBook CD is ready, you will receive an email telling you that your CD is ready to pick up.


Janet Sharp
Disability Services Coordinator & Academic Advisor
Jsharp19@ivytech.edu | 812-374-5324
1-800-922-4838 ext. 5324

East Central (Anderson, Marion, Muncie, New Castle)


Patricia Q. Toombs
Associate Director of Student Support & Development/Disability Services
Ivy Tech Community College-East Central Region
Ebbertt Education Building
325 W 38th Street
Anderson, Indiana 46013
(Office) 765-643-5745, ext. 1076
(Fax)  765-643-5790


Lois Weiss
Assistant Director of Student Support & Development/Disability Services
Ivy Tech Community College-East Central Region
4301 S. Cowan Road
Muncie, Indiana 47302
(Office) 765-289-2291, ext. 1388
(Fax) 765-282-2414


Brian Sprayue
Associate Director of Student Support & Development/Disability Services
Ivy Tech Community College-East Central Region
261 S. Commerce Drive
Marion, Indiana 46953
(Office) 765-651-3100, ext. 3311
(Fax) 765-651-3110

Kokomo (Kokomo, Logansport, Wabash)

1701 N. Touby Pike
Cheryl Locke, ext. 527

1 Ivy Tech Way
Karen Davis, ext. 2229

277 N. Thorne St.
Mike Culver, ext. 4304

Lafayette (Crawfordsville, Lafayette)

Serving the Lafayette Campus, Montgomery County Instructional Center (MCIC), White County Instructional Center (WCIC), Renaissance Building, and Frankfort Instructional Site.

Disability Support Services (DSS)

Ivy Hall 1323
3101 South Creasy Lane
Lafayette, IN 47905

Danyelle Paczkowski
Director for Disability Support Services

Kayla Carlson
Assistant Director for Disability Support Services

Dayna Asante-Appiah
DSS & Student Life Office Assistant

DSS information can now be accessed online via the DSS LibGuide.

If you have questions, or need assistance call us at 765-269-5615, or Toll Free at 1-800-669-4882, or email the DSS office at disabilitysvcslaf@lists.ivytech.edu

Business Hours

Monday - Thursday 8 am - 6 pm
Friday 9 am to 5 pm

New DSS Student Registration

If you are a student with a disability, the office of Disability Support Services at Ivy Tech Community College is here to assist you.  Registration with Disability Support Services (DSS) is a separate process from applying for admission to Ivy Tech Community College.  In order to be considered for accommodations through DSS, students must follow the DSS Registration Process.

DSS Registration Process*

1. Student makes appointment to meet with DSS representative

2. Student completes DSS Registration and Intake Form

3. Student and DSS representative discuss eligibility under DSS guidelines and the accommodations process

4. Student provides documentation of disability according to DSS guidelines. Documentation guidelines should be presented to the student’s physician/psychologist. Documentation is returned to DSS in a sealed envelope or sent by fax.

5. Documentation will be reviewed. Student schedules an intake interview with DSS representative once documentation is received. DSS will e-mail letter of eligibility acknowledging eligibility status and approved accommodations. If determined eligible, student will be required to pick-up accommodation packet to be presented to his/her faculty.

*Registration with the DSS office is separate from admittance to Ivy Tech Community College;    students need not receive Social Security Disability to register with the DSS office

To best serve students, the DSS office recommends students begin the eligibility process thirty business days prior to the beginning of the semester as the process to accommodate can take 2-4 weeks to complete.

You may stop by Ivy Hall 1323 to schedule your appointment Monday thru Thursday 8 am to 5 pm or Friday 9 am to 5 pm.

Returning DSS Student Request for Accommodations and/or Services

Ivy Tech Community College offers Disability Support Services to any qualified student with a disability who requests such services.  It is each student’s responsibility to request these services each semester.  To best serve students, the office of Disability Support Services recommends students registered with the DSS office fill out the Returning Student Accommodations Request Form approximately thirty business days prior to the start of the semester. 

This request informs the DSS office of the student’s enrollment in courses and need for Faculty Notification Forms (FNFs).  A copy of the student’s schedule must be submitted with the request form.

Follow these steps to request your approved accommodations or services:

Stop by IVY 1323 to submit the Returning Student Request for Accommodations Form

Attach a copy of your course schedule

Schedule an appointment with the DSS Advisor if you are requesting use of any of the following services:

    o Interpreting and captioning

    o Note-taking

    o Reader/Scribe services

    o VR approved tutoring

    o Adaptive Technology

    o Alternative Format Textbooks

Pick up your accommodations packet the first week of classes

Student will discuss implementation of accommodations with their instructor(s)

 A copy of the Faculty Notification Form (FNF) and Accommodation(s) Action Plan (AAP) signed by the student and their instructor needs to be returned to the DSS office

Please stop by IVY 1323 to submit your request each semester, or access the form HERE.

North Central (Elkhart, South Bend, Warsaw)

Sandra Senatore-Roberts
Director of Disability Support Services

South Bend
220 Dean Johnson Blvd.
South Bend, IN  46601-3415
574-289-7001 ext. 1002

Elkhart County
22531 County Road 18
Goshen, IN 46528
574-830-0375 ext. 4494

2545 Silveus Crossing
Warsaw, IN 46582
574-267-5428 ext. 7226
Room 218

Northeast (Fort Wayne)

North Campus, Harshman Hall
Rooms HM1714 and HM1710
3701 Dean Drive
Fort Wayne, IN 46835

Mailing address:
3800 N. Anthony Blvd.
Fort Wayne, IN 46805

Todd Nichols, Director

Northwest (East Chicago, Gary, Michigan City, Valparaiso)

Gary and East Chicago Campuses

Chanel Boose
Gary (219) 981-1111 ext. 2337
East Chicago (219) 392-3600 ext. 308

Valparaiso and Michigan City Campuses

Rhonda Craig
Valparaiso (219) 464-8514 ext. 3121
Michigan City (219) 879-9137 ext. 6262

Richmond (Connersville, Richmond)

Schedule an appointment to complete the intake process for Disability Services by contacting:

Pamela M. Rosenberger
Assistant Director of Disability Services
Ivy Tech Community College
Richmond, IN 47374
765-966-2656 ext. 1204

Southeast (Batesville, Lawrenceburg, Madison)


590 Ivy Tech Drive
Madison, IN 47250

Tim Renners
(812) 265-2580 Ext. 4106
(800) 403-2190 Ext. 4106


50 Walnut Street
Lawrenceburg, IN 47025

Ann Stenger
(812) 537-4010 Ext. 5284
(800) 715-1058 Ext. 5284


920 County Line Road
Batesville, IN 47006

Ann Stenger
(812) 934-3954 Ext. 5284
(888) 360-0027 Ext. 5284

Southern Indiana (Sellersburg)


Lisa Rothstein Goldberg, Assistant Director of Disability Services

Ivy Tech Community College
Pfau Hall
8204 Highway 311
Sellersburg, IN 47172
812-248-2655 phone
812-246-9905 fax


Southwest (Evansville, Princeton, Tell City)

For more information, please call (812) 429-1386, or email Leah Davis, Disability Support Services Coordinator at ldavis207@ivytech.edu.

Wabash Valley (Terre Haute)

Jamie Frey
Disability Services Coordinator
Fax: 812-298-2291

Brad Johnson
Student Services
765-653-7410 ext. 5002