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What You’ll Learn
This course provides a foundational understanding of Salesforce, equipping students with the knowledge and skills needed to navigate, customize, and utilize Salesforce effectively. The course will cover core CRM concepts, Salesforce platform basics, data management, user administration, and reporting tools. Hands-on labs, case studies, and quizzes will reinforce learning and prepare students for the Salesforce Associate Certification Exam.
Career Options
Mastering Salesforce can lead to roles such as Salesforce Administrator, CRM Specialist, or Marketing Analyst. Companies using Salesforce are constantly seeking skilled individuals who can optimize CRM strategies, making this knowledge highly desirable in the job market.
Class Details
The course is provided 100% online, with scheduled Zoom meetings with a live instructor. Students are encouraged to create a Salesforce Trailhead account for practice and should have a basic understanding of business processes, although no prior Salesforce experience is required.
How to Register
When you click "Register Now", you'll be redirected to the Ivy+ Career Link Skills Training page to create an account. Please select "New to Skills Training" even if you have an existing Ivy Tech account. This registration system is completely separate from the Ivy Tech systems we use Single Sign On for.
