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What You’ll Learn
Upon successful completion of this course, the student will be able to:
- Understand their role as managers and leaders within their organization and in their community
- Understand personalities and behavior styles at the workplace and how to maximize the potential of all employees
- Transition from the role of a “player” to that of a manager; making the switch from worker to leader
- Effectively communicate and understand barriers to communication
- Understand and utilize Emotional Intelligence as a supervisor
- Learn how to motivate teams and increase coaching and mentoring skills using SMART goals
- Effectively manage and control conflict
- Establish performance expectations and conduct performance appraisals.
- Understand diversity at the workplace and improve cultural competency.
Career Options
Leadership skills are desired in all industries.
Class Details
Classes differ depending on the campus offering the course; please reach out to your hosting campus for more details!