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Ivy Tech School of Information Technology

Information Technology Support

Bridging the gap between
people and technology

What You'll Learn

Information Technology (IT) Support professionals help people and organizations with the setup, maintenance, and repair of computers.

They might work in a help desk department at a university, for a large IT company serving a number of clients, or at home providing remote support for people using a specific app or website. 

The Information Technology Support program at Ivy Tech will prepare you for a career in computer technology. You’ll gain industry certifications and learn how to tear down and rebuild computers.

As an IT Support student at Ivy Tech, you will: 

  • Identify and troubleshoot problems within computer information systems and related technologies. 
  • Create and deploy technology solutions into both large and small business environments.
  • Assess an organization’s technology infrastructure for risk. 
  • Understand and evaluate compliance guidelines.
  • Install and maintain basic networking systems.
  • Create plans to update open source and proprietary systems.
  • Manage customer interactions. 
  • Document IT support efforts, including asset and system change management.
  • Create documentation and follow procedures.
  • No prior computer experience or knowledge is required.

Career Options

Graduates of the IT Support program can work in various professional positions and environments. IT Support professionals are needed in many fields, including finance, educational services, telecommunications, and computer systems.

Some companies hire people with IT Support skills in-house, while others contract with large organizations that provide technical support for businesses. As a graduate of the IT Support program, you would be eligible to work in either environment based on your preferences. You may also work from home, answering customer questions over the phone or via live chat, while others may travel to offices or homes to provide hands-on support.

Here’s where an Ivy Tech Information Technology Support credential could take you: 

  • Computer Support Specialist
  • Desktop Support Technician
  • Field Service Technician
  • Help Desk Technician
  • IT Operations Analyst
  • IT Support Specialist
  • Network Support Analyst
  • Network Technician
  • Service Desk Analyst
  • Systems Administrator
  • Technical Consultant
  • Technical Support Representative

IT SUPPORT TOOLKIT

Leverage our Toolkit to access resources and information related to educational opportunities, competitions, certifications, programming languages, tools, blogs, forums, projects, volunteering, freelancing, events, professional associations, and jobs in IT Support.

Toolkit

Degree Types Offered

Credential Type Associate Degree – Career-Ready Degree Long-Term Certificate – known as a Technical Certificate (TC) Short-Term Certificate – known as a Certificate (CT)
Associate of Applied Science (AAS) Online Option Available icon Information Technology Support Online Option Available icon Next-Level Jobs icon Information Technology Help Desk Online Option Available icon Next-Level Jobs icon
A Good Fit If...
  • You want to enter the workforce immediately after finishing your associate degree 
  • You wish to supplement your workforce training with transferrable knowledge gained from general education courses
  • You're looking to change careers and want to gain skills to help you do so
  • You're looking for an intermediate workplace credential to prepare you to work in IT
  • You're an existing technical professional looking to upskill
  • You're looking to gain industry certifications to help launch a career in IT or supplement existing professional experience
Where Offered See 18 locations See 18 locations See 18 locations
Length of Program 60 credit hours
4 semesters
30 credit hours
2 semesters
23 credit hours
2 semesters
Cost2 $10,703 $5,351 $4,103

Credential Type

A Good Fit If...

Where Offered

Length of Program

Cost2

Associate Degree – Career-Ready Degree
Associate of Applied Science (AAS) Online Option Available icon
  • You want to enter the workforce immediately after finishing your associate degree 
  • You wish to supplement your workforce training with transferrable knowledge gained from general education courses
See 18 locations 60 credit hours
4 semesters
$10,703
Long-Term Certificate – known as a Technical Certificate (TC)
Information Technology Support Online Option Available icon Next-Level Jobs icon
  • You're looking to change careers and want to gain skills to help you do so
  • You're looking for an intermediate workplace credential to prepare you to work in IT
  • You're an existing technical professional looking to upskill
See 18 locations 30 credit hours
2 semesters
$5,351
Short-Term Certificate – known as a Certificate (CT)
Information Technology Help Desk Online Option Available icon Next-Level Jobs icon
  • You're looking to gain industry certifications to help launch a career in IT or supplement existing professional experience
See 18 locations 23 credit hours
2 semesters
$4,103

Affiliated Partners

Information Technology Support is an important part of keeping businesses and people's everyday lives moving given our reliance on technology. To make sure our students are as successful as possible, Ivy Tech teaches on some of the most relevant systems in the industry, including:

 

Associate Degree – Career-Ready Degree

  • The Associate of Applied Science in Information Technology Support will give you the foundation you need to launch a career in IT support. You'll learn the technical and soft skills needed to succeed in the industry. 

    Apply Now   Request More Info

    Time to Complete

    Students must take 60 credit hours to graduate from the AAS in Information Technology Support program. This typically takes four semesters to complete. 

    Earn a Certificate on the Way to Your AAS

    A recommended path to the associate degree in Information Technology Support is to complete one or more of the two certificates offered by Ivy Tech while working toward the degree. The certificates are designed to provide gateways toward entry-level IT careers, so you can begin working quickly. You may then choose to pursue a credential that requires more credits and time in order to learn more and move up in your professional career. You can apply the credits from your certificate to your higher-level credential at Ivy Tech to make the most of your time and tuition.

    Required Courses

    AAS Information Technology Support graduates must complete a total of 60 credit hours:

    • 16 general education course credits
    • 35 professional/technical core course credits
    • 9 statewide elective course credits

    View Course Descriptions 

    Search Upcoming Courses

    Student Outcomes

    Student Outcomes (SOs) are the competencies that Ivy Tech students should be well versed in upon graduating from the program.

    See SOs

    Close

Long-Term Certificate known as a Technical Certificate (TC)

  • The Information Technology Support Technical Certificate (TC) program is an intermediate workplace credential. This program could be a good fit for those looking to change careers, people already working in tech, and bachelor's degree holders. You'll be ready to work in an IT role upon completion of the program. 

    Apply Now   Request More Info

    Time to Complete

    The Information Technology Support TC program can be completed in two semesters, or about one year.

    FREE Through Next Level Jobs

    The Information Technology Support TC is part of Indiana’s Next Level Jobs degree program, funded by the Workforce Ready Grant. You may be eligible for a free credential. You are eligible to be a part of Next Level Jobs at Ivy Tech if you fulfill all of the following requirements:

    • Are an Indiana resident
    • Have a high school diploma or GED/High School Equivalency
    • Have not previously received a certificate in a Next Level Jobs eligible program
    • Have not previously received an associate degree or higher (bachelor's, master's, etc.)*

    Learn more about Next Level Jobs

    *Note: Students who are admitted to the Next Level Jobs program to pursue the Information Technology Support TC are required to pay for and submit to a criminal background check, drug testing, and physical exam.

    Building on Your Certificate

    If your goal is to earn an associate degree in Information Technology Support, you can earn this certificate on your way. The certificate is designed to provide a gateway into entry-level Information Technology Support careers. That means you may be able to enter the workforce in your desired field even before you graduate, if your plan includes working while you’re in school.

    Required Courses

    Information Technology Support TC graduates must complete a total of 30 credit hours:

    • 1 Student Success course credits
    • 3 general education course credits
    • 26 professional/technical core course credits

    View Course Descriptions 

    Search Upcoming Courses

    Student Outcomes

    Student Outcomes (SOs) are the competencies that Ivy Tech students should be well versed in upon graduating from the program.

    See SOs

    Close

Short-Term Certificate known as a Certificate (CT)

  • Information Technology Help Desk  Certificate (CT) students earn CompTIA Security+, CompTIA A+, CompTIA Network+, ServiceNow Certified System Administrator, and Certified Wireless Technology Specialist certifications. These certifications will give you foundational knowledge to work in IT. 

    Apply Now   Request More Info

    Time to Complete

    The Information Technology Help Desk CT program can be completed in two semesters, or about one year.

    FREE Through Next Level Jobs

    The Information Technology Help Desk CT is part of Indiana’s Next Level Jobs degree program, funded by the Workforce Ready Grant. You may be eligible for a free credential. You are eligible to be a part of Next Level Jobs at Ivy Tech if you fulfill all of the following requirements:

    • Are an Indiana resident
    • Have a high school diploma or GED/High School Equivalency
    • Have not previously received a certificate in a Next Level Jobs eligible program
    • Have not previously received an associate degree or higher (bachelor's, master's, etc.)*

    Learn more about Next Level Jobs

    *Note: Students who are admitted to the Next Level Jobs program to pursue the IT Help Desk CT are required to pay for and submit to a criminal background check, drug testing, and physical exam.

    Building on Your Certificate

    If your goal is to earn an associate degree in Information Technology Support, you can earn this certificate on your way. The certificate is designed to provide a gateway into entry-level IT careers. That means you may be able to enter the workforce in your desired field even before you graduate, if your plan includes working while you’re in school.

    Required Courses

    Graduates must complete a total of 23 credit hours.

    View Course Descriptions 

    Search Upcoming Courses

    Student Outcomes

    Student Outcomes (SOs) are the competencies that Ivy Tech students should be well versed in upon graduating from the program.

    See SOs

    Close

Program Details

Information Technology Support is offered at 19 Ivy Tech locations in Indiana. Each location offers a unique combination of certificate and degree options:

Campus Information Technology Help Desk CT Information Technology Support TC Associate of Applied Science (AAS)
Anderson X X X
Bloomington X X X
Columbus X X X
Elkhart X X X
Fort Wayne X X X
Indianapolis X X X
Kokomo X X X
Lafayette X
Lake County at Gary X X X
Lawrenceburg X X X
Logansport X X
Madison X X X
Marion X X X
Muncie X X X
Richmond X X X
South Bend X X X
Terre Haute X X X
Valparaiso X X X
Warsaw X X X

CT — Certificate (short-term); TC — Technical Certificate (long-term); WFC — Workforce Certification.

Is Information Technology Support Right for Me?

Since technical support is needed and can be provided in a variety of ways, there are a few different routes you can take in this field. Maybe you want to work in-house, providing IT support for an individual company. Or, perhaps you think you’d be better suited working from home answering customer questions via phone or live chat.

You could also join a large IT support organization that travels to offices or homes to help people sort out their technical problems. Because technology is so widely used, you have the opportunity to work alongside various fields, including finance, education, telecommunications, and computer systems. 

Careers in Information Technology Support often involve: 

  • Problem-solving 
  • Empathizing with and listening to customers 
  • Paying close attention to detail 
  • Communicating effectively 
  • Using technical skills

Sound Like You?

If you identify with the traits above, informatics may be the path for you! Take the next step to get started or speak with your local advisor to learn more.

APPLY NOW   REQUEST MORE INFO

Prerequisite Courses for Information Technology Support

Information Technology Support students must demonstrate competency through appropriate assessment or earning a grade of “C” or better in at least one course from each of the following categories:

  • Base English Course
    • ENGL 093 - Introduction to College Writing
    • ENGL 083 - Reading Strategies for College
    • ENGL 095 - Integrated Reading and Writing.
  • Co-Requisite English Course
    • ENGL 063 - Co-Requisite Reading Strategies
    • ENGL 073 - Co-Requisite Writing Strategies
    • ENGL 075 - Co-Requisite Integrated Reading & Writing
  • Base Math Course
    • MATH 023 - Essentials of Algebra
    • Any higher level than 023
  • Principles Math Course
    • MATH 080 - Mathematical Principles

No Expiration of Credits

There is no expiration date for course credits that were earned in previous years from Ivy Tech Community College.

Transfer Credit for Prerequisite Courses

Prerequisite courses completed at colleges other than Ivy Tech will only be considered for general education selection points if transfer credit has been awarded and courses appear on the Ivy Tech transcript prior to the application deadline.

TR grades are not recognized by the online application. It is the applicant’s responsibility to ensure that transfer credit has been awarded and that TR grades are updated to transfer letter grades (TA, TB, TC) on their Ivy Tech transcript.

It is recommended that college transcripts be submitted to the Registrar’s office for evaluation and transfer credit at least 4 weeks prior to the program application deadline to ensure adequate time for processing.

Information Technology Support Courses

Descriptions of Information Technology Support courses can be found in our online course catalog.

View course descriptions for: 

Upcoming Courses

See when specific courses will be offered by searching our course list in Schedule Builder. First, select the semester you’re looking for and then enter the name of the course in the search bar. 

Search for Upcoming COurses 

If you’re a current student, upcoming courses are easy to find in Schedule Builder in MyIvy.

Course Formats

Information Technology Support courses are offered in person and online. 

Applying to Ivy Tech is Free & Easy

The Ivy Tech application is free and easy—you don’t need a certain test score, GPA, or class rank to get started at Ivy Tech. Applying takes about 10-15 minutes and can be completed entirely online.

No Application Deadlines

Ivy Tech does not have a deadline for admission. Our 8-week class sessions start throughout the year—in January, March, June, August, and October—and there is no hard deadline for applying for any of the start dates. It's important, though, to apply early enough that you'll be able to complete all the degree planning, financial aid, and registration activities that need to happen before your first day. We recommend you apply about one month before you intend to start classes. See upcoming start dates

Steps to Apply

(1) Apply to Ivy Tech

If you’ve never applied to Ivy Tech Community College before (or if it’s been two years since you last attended classes here), your first step is to apply to Ivy Tech. You can apply online or in person. To apply in person, reach out to your local admissions team and arrange a meeting. Or, stop by any campus on any Tuesday for Tuesdays@TheTech to receive personal assistance with applying and registering for classes.

Apply Now

(2) Submit Assessment Documents

After you submit your application, you'll be asked to upload documentation—such as SAT/ACT/PSAT scores or high school and college transcripts—that can assess your readiness for college-level coursework and help us make sure you are taking classes that are the right fit for you. How to upload assessment documents

If you don't have your scores or transcripts at your fingertips, don’t worry. Go ahead and submit your application. You can go back to upload assessment documents at any time until the end of the term for which you applied.

(3) Look for a Confirmation Email

Once your application is processed, you will receive a confirmation email at the email address provided on your application. Typically the email will arrive within 1-2 business days of submission, but during peak processing periods (April-June) could take up to 5-10 business days.

The email will contain instructions on how to register for classes, as well as important information regarding your Ivy Tech student portal (MyIvy account), tuition, payment options, and more.

(4) Create an Account in MyIvy

MyIvy is Ivy Tech's online student portal. Students use MyIvy to check e-mail, register for classes, pay tuition, manage financial aid, get the latest news and announcements, and much more. MyIvy also contains "QuickLinks" to the Ivy Tech websites and online tools you will use most often. Learn more about MyIvy

For first-time user instructions and other MyIvy tips: View/Print MyIvy Help Sheet

(5) Course Placement

Before you can register for classes you will need to submit documentation or complete an assessment test. Your test scores can help us determine the best English and math starting classes for you. See the Test Score Course Placement Chart

If you submitted assessment documentation during the application process, your advisor will likely be able to work with those documents to determine course placement and you won't need to take any further steps. If you don't have any of those documents or the scores don't meet minimum thresholds, don’t worry! Your advisor will direct you to complete our free Knowledge Assessment to help develop your customized learning path to better prepare you for courses. 

(6) Register for Classes

Once you have completed the steps above, you may register for classes. Ivy Tech students register for courses using the Schedule Builder tool which can be accessed within MyIvy. If you are a new, first-time Ivy Tech student, we recommend that you meet with your advisor who will help you develop your Academic Completion Plan and help you sign up for courses that are the best fit for you.

For a complete list of registration steps, including detailed registration steps, deadlines, and information about holds, withdrawals, waitlists, and refunds, visit our Registration 101 page.

(7) Pay Your Tuition

After registering for your courses, your bill can be viewed in your MyIvy account > Student Dashboard- > View/Pay Balance. Payments can also be made in your MyIvy account. For complete information about payments, including payment options, payment plans, how to make immediate payments, due dates, information about refunds, and more, visit our Payments page.

Accredited Program

ABET LogoIvy Tech Columbus is proud to be pursuing accreditation by ABET, a nonprofit, non-governmental organization whose accreditation ensures a program's quality standards will produce graduates prepared to enter a global workforce. This accreditation is typically held by four-year universities, so it is well known in the industry and particularly beneficial to Ivy Tech graduates when seeking out jobs.

Enrollment and Graduation Statistics for Information Technology Support Students

Columbus

  AY 2023-2024 AY 2022-2023 AY 2021-2022 AY 2020-2021 AY 2019-2020
  Summer 2023 Fall 2023 Spring 2024 Summer 2022 Fall 2022 Spring 2023 Summer 2021 Fall 2021 Spring 2022 Summer 2020 Fall 2020 Spring 2021 Summer 2019 Fall 2019 Spring 2020
Enrollment 4 20 24 11 18 18 6 18 17 11 20 20 8 29 25
Graduates 0 1 1 0 1 0 1 1 0 2 0 3 0 4 1
Total Graduates 2 1 2 5 5

 

Local Program Contacts & Info

Eloka Agwuegbo

Instructor, Information Technology

cagwuegbo@ivytech.edu

(765) 643-7133 ext. 062035

For more information, contact:

Jason Endris
Department Chair & Assistant Professor, Information Technology
(812) 330-6133
jendris@ivytech.edu

For more information, contact: 

Pam Schmelz
Department Chair - School of Information Technology
(812) 374-5214
pschmelz@ivytech.edu

CONTACT INFORMATION

William (Bill) Ruben
Program Chair, Faculty Advisor & Professor
Computer Science, Informatics, Information Technology Support, Software Development
wruben@ivytech.edu
(574) 289-7001 ext. 7374

Angela Boembeke
Department Chair & Professor
School of Information Technology & Visual Communications
aboembek@ivytech.edu
(574) 289-7001 ext. 5409

 

What do students say about the SoIT at South Bend / Elkhart?

STUDENT TOOLKIT INFORMATION TECHNOLOGY SUPPORT (Dual Credit and Career FAQ)


Ivy Tech Information Technology SBE

Danette Coughlan
Asst. Professor/Department Chair
812-429-1448
dcoughla@ivytech.edu 

Kris Roberts
Associate Professor
Department Chair of the School of Information Technology
kroberts100@ivytech.edu
260-480-4282

  • Norval Hodges
    • Department Chair and Assistant Professor of IT Support
    • nhodges7@ivytech.edu
    • (219) 981-1111 ext. 2313

Contact Us to Learn More

Melanie Hurst
Program Chair, Information Technology Support 
812-298-2353 | mhurst9@ivytech.edu

Virtual On-Demand Service:
Video | Voice | Chat
Monday–Friday | 8 a.m. to 4:45 p.m. ET
Enter Zoom Room →

Contact our Enrollment Center to set up a personalized visit to learn more about this program.

Joe Perry, Department Chair and Assistant Professor, School of Information Technology

jperry5@ivytech.edu

(317) 921-4800 ext. 084628

Patrick Benner, Department Chair and Associate Professor
pbenner@ivytech.edu
(317) 921-4800 ext. 084988

Tara Kaser

Department Chair and Assistant Professor

School of Information Technology

tkaser4@ivytech.edu

(765) 252-5519

Contact Us to Learn More

Justin Baitz
Department Chair
765-269-5700
jbaitz@ivytech.edu

  • Norval Hodges
    • Department Chair and Assistant Professor of IT Support
    • nhodges7@ivytech.edu
    • (219) 981-1111 ext. 2313

For more information, contact: 

S. Ryan Russell
Assistant Professor & Department Chair
(812) 537-4010 x7302
srussell149@ivytech.edu

Dr. David Rettig
Program Chair and Assistant Professor of Information Technology
drettig1@ivytech.edu
812-265-2580 ext. 4178

Vernon Chapman
Program Chair and Instructor, School of Information Technology
vchapman4@ivytech.edu
(765) 651-3100 ext. 063405

Contact Us to Learn More

Dr. Funmi Olorunda
Department Chair and Professor of Information Technology
Ivy Tech Community College
345 S. High Street
Muncie, IN 47305
765-289-2291 ext. 1736
oolorunda@ivytech.edu

Questions? Contact:
Jason E. Johnson
Department Chair, School of Information Technology
jjohnson@ivytech.edu
765-966-2656, extension 1119

CONTACT INFORMATION

William (Bill) Ruben
Program Chair, Faculty Advisor & Professor
Computer Science, Informatics, Information Technology Support, Software Development
wruben@ivytech.edu
(574) 289-7001 ext. 7374

Kevin O'Neill
Department Chair & Professor
School of Information Technology & Visual Communications
koneill16@ivytech.edu
574-830-0375 ext 4413

 

What do students say about the SoIT at South Bend / Elkhart?

STUDENT TOOLKIT INFORMATION TECHNOLOGY SUPPORT (Dual Credit and Career FAQ)


Ivy Tech Information Technology SBE

Contact Us to Learn More

Melanie Hurst
Program Chair, Information Technology Support 
812-298-2353 | mhurst9@ivytech.edu

Virtual On-Demand Service:
Video | Voice | Chat
Monday–Friday | 8 a.m. to 4:45 p.m. ET
Enter Zoom Room →

Contact our Enrollment Center to set up a personalized visit to learn more about this program.

Ben Marrero

Department Chair and Assistant Professor, School of Information Technology

bmarrero@ivytech.edu

(219) 476 - 4795

Matt Gull
Assistant Professor
Computing and Informatics Department Chair 
mgull@ivytech.edu
574-267-5428, ext. 7114

Featured Faculty & Staff

Find Local Admissions Contact Info

Don't see a nearby Admissions location? Call 1-888-489-5463 and we'll get you started.

Monday–Friday, 8 a.m. to 5 p.m. ET

765-643-7133
askanderson@ivytech.edu

Fax: 765-648-2755

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET

812-934-3954
R11express@ivytech.edu

Batesville Admission Office
1 Ivy Tech Drive
Batesville, IN 47006

Fax: 812-934-4590

Visit our office by appointment
Monday - Thursday 8 a.m. to 5 p.m. ET
Fridays 9 a.m. to 4 p.m. ET

812-330-6013
bl-info@ivytech.edu

Bloomington Admissions
200 Daniels Way
Bloomington, IN 47404

Virtual Meetings Available by Appointment
Call 812-330-6013
Meet the Bloomington Admissions Team→

Monday–Friday, 8 a.m. to 5 p.m. ET

AskColumbus@ivytech.edu

Columbus Admissions Office
4475 Central Avenue
Columbus, IN 47203

Please contact Admissions at our full-service campus located in Richmond.

Please contact Admissions at our full-service campus located in Lafayette.

Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT

lakecounty-admissions@ivytech.edu

Lake County at Crown Point Admissions
9900 Connecticut Drive
Crown Point, IN 46307

Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT

219-392-3600
lakecounty-admissions@ivytech.edu

Lake County at East Chicago Admissions
410 East Columbus Drive
East Chicago, IN 46312

2024-2025 Office Hours

Monday, Wednesday, & Thursday: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 7 p.m.
Friday: 9 a.m. to 4 p.m.

Open Saturdays: 9 a.m. – 12 p.m. during the following dates:
August 10
August 17
December 7
March 15

574-830-0375, ext. 5303
asksouthbendelkhart@ivytech.edu

Elkhart Admissions Office
22531 County Road 18
Goshen, IN 46528

Jed Duvick - Assistant Director of Enrollment

jduvick@ivytech.edu   

574-289-7001 ext. 5379

Kate Batie- South Bend Recruiter

kbatie@ivytech.edu

574-289-7001 ext.6858

Enrollment Services/Student Affairs Hours: Effective January 2024:
Mondays and Tuesdays: 8 a.m. – 6 p.m.
Wednesday and Thursdays: 8 a.m. - 5 p.m.
Fridays: 9 a.m. - 5 p.m.
First week of classes in January and August: 7:30 a.m. – 6 p.m.

812-429-1435
evansville-admissions@ivytech.edu

Evansville Admissions Office
3501 N First Avenue
Evansville, IN 47710

Fax: 812-429-9878

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 9 a.m. to 4 p.m. ET

260-480-4268
fortwayne-sasupport@ivytech.edu

Fort Wayne Admissions Office
3701 Dean Drive, Student Life Center, Room SL 101
Fort Wayne, IN 46835

Please contact Admissions at our full-service campus located in Lafayette.

Monday–Thursday, 9 a.m. to 6 p.m. ET

317-916-6301
AskFranklin@ivytech.edu

Franklin Admissions Office
2205 McClain Drive
Franklin, IN 46131

Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT

219-392-3600
lakecounty-admissions@ivytech.edu

Lake County at Arts & Science Building Admissions
3491 Broadway
Gary, IN 46409

Monday–Friday, 8 a.m. to 4:45 p.m. ET

765-653-7410
mfrank35@ivytech.edu

Greencastle Admissions
915 S Zinc Mill Road
Greencastle, IN 46135

Virtual On-Demand Service:
Video | Voice | Chat
Monday–Friday | 8 a.m. to 4:45 p.m. ET
Enter Zoom Room →

Please contact Admissions at our full-service campus located in Columbus.

Monday–Friday, by Appointment Only

317-921-4300

Hamilton County Admissions Office
300 N. 17th Street
Noblesville, IN 46060

Monday - Thursday from 8 a.m. - 5 p.m.
Friday from 9 a.m. - 4 p.m.

1-888-489-5463

Indianapolis Admissions Office
50 W. Fall Creek Parkway N.
Indianapolis, IN 46208

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET
Or by appointment

765-459-0561
kokomo-enrollment@ivytech.edu

Kokomo Admissions Office
1815 E Morgan Street
Kokomo, IN 46901

Please contact Admissions at our full-service campus located in Valparaiso.

Monday, Wednesday & Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET

765-269-5200
lafayette-admissions@ivytech.edu

Lafayette Admissions Office
3101 S Creasy Lane Ivy Hall 1233
Lafayette, IN 47905

Lake County has 3 full-service locations. Select a location below to see contact information for their Admissions department.

Monday–Friday, 8 a.m. to 4:30 p.m. ET

1-888-489-5463

Lawrence Admissions Office
9301 East 59th Street
Indianapolis, IN 46216

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET

812-537-4010 ext. 5305
R11express@ivytech.edu

Lawrenceburg Admissions Office
50 Walnut Street
Lawrenceburg, IN 47025

Fax: 812-537-0993

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET
Or by appointment

765-459-0561
kokomo-enrollment@ivytech.edu

Logansport Admissions Office
1 Ivy Tech Way
Logansport, IN 46947

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8 a.m to 4:30 p.m. ET

812-265-2580, ext. 4121
etingle2@ivytech.edu

Madison Admissions Office
590 Ivy Tech Drive
Madison, IN 47250

Monday, Thursday, and Friday, 8 a.m. to 5 p.m.
Tuesday and Wednesday, 8 a.m. to 6 p.m.

765-651-3100, ext. 3418
marion-admissions@ivytech.edu

Marion Admissions Office
261 Commerce Drive
Marion, IN 46953

Zoom Video Call
Call 765-651-3100, ext. 3418 to schedule an appointment.

K–14 Initiatives
Monday–Friday, 8 a.m. to 5 p.m.
765-651-3100, ext. 3418
shancock1@ivytech.edu

Please contact Admissions at our full-service campus located in Valparaiso.

Monday–Friday, 8 a.m. to 5 p.m. ET

765-289-2291, ext. 1233
askmuncie@ivytech.edu

Muncie Admissions Office
125 S High Street, Ball Building, 2nd Floor
Muncie, IN 47305

Fax: 765-282-2414

Monday–Friday, 8 a.m. to 5 p.m. ET

765-599-2613, ext 4026
askmuncie@ivytech.edu

New Castle Admissions Office
3325 IN-3
New Castle, IN 47362

Fax: 765-282-2414

Please contact Admissions at our full-service campus located in Columbus.

Please contact Admissions at our full-service campus located in Sellersburg.

Please contact Admissions at our full-service campus located in Kokomo.

Monday–Friday, 8 a.m. to 5 p.m. ET

765-966-2656, ext. 1202
richmondenrollment@ivytech.edu

Richmond Admissions Office
2357 Chester Boulevard
Richmond, IN 47374

Zoom Video Call
Call 765-966-2656, ext. 1202 to schedule an appointment.

Fax: 765-962-3775

Please contact Admissions at our full-service campus located in Richmond.

Please contact Admissions at our full-service campus located in Sellersburg.

Monday, Wednesday, Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 7:30 a.m. to 4 p.m. ET

812-246-3301, ext. 4504
sellersburg-admissions@ivytech.edu

Sellersburg Admissions Office
8204 Highway 311, Pfau Hall, Room A2
Sellersburg, IN 47172

Please contact Admissions at our full-service campus located in Columbus.

Please contact Admissions at our full-service campus located in Columbus.

2024-2025 Office Hours

Monday, Wednesday, & Thursday: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 7 p.m.
Friday: 9 a.m. to 4 p.m.

Open Saturdays: 9 a.m. – 12 p.m. during the following dates:
December 7
March 15

574-289-7001, ext 6858
asksouthbendelkhart@ivytech.edu

South Bend Admissions Office
220 Dean Johnson Blvd.
South Bend, IN 46601

Jed Duvick- Assist Director of Enrollment

jduvick@ivytech.edu

574-289-7001 ext. 5379

 

Enidza Deynes-Wallace - Elkhart Recruiter

edeyneswallace@ivytech.edu 

574-830-0375 ext. 5303

812-547-7915

Tell City Career and Technology Center
1034 31st Street
Tell City, IN 47586

Fax: 812-547-7916

Monday–Friday, 8 a.m. to 4:45 p.m. ET

812-298-2280
acox87@ivytech.edu

Terre Haute Admissions
8000 S Education Drive
Terre Haute, IN 47802

Virtual On-Demand Service:
Video | Voice | Chat
Monday–Friday | 8 a.m. to 4:45 p.m. ET
Enter Zoom Room →

Monday to Friday, 8 a.m. to 5 p.m. ET

574-316-4325
jlackey20@ivytech.edu

Warsaw Admissions Office
2545 Silveus Crossing
Warsaw, IN 46582

Questions About the Program?

Future Students

If you’re not yet an Ivy Tech student, contact us at 1-888-489-5463 and we’ll be happy to help.

Current Students

Contact your academic advisor, who can answer any questions you have about the Information Technology Support program and your certificate and degree options.

Find Local Advising Contact Info

Don't see a nearby Advising location? Call 1-888-489-5463 and we'll get you started.

Monday–Friday, 8 a.m. to 5 p.m. ET

765-643-7133
askanderson@ivytech.edu

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET

812-934-3954
R11express@ivytech.edu

Batesville Advising
1 Ivy Tech Drive
Batesville, IN 47006

Fax: 812-934-4590

Advisors & Enrollment Specialists Available by Appointment
Monday – Thursday 8 a.m. to 5 p.m. ET
Friday 9 a.m. to 4 p.m. ET
   
Current Students: bl-advisingcenter@ivytech.edu
New Students: bloomington-eec@ivytech.edu
812-330-6013
   
Virtual On-Demand Service
Drop-in for Schedule Builder Assistance
Monday–Friday | 10 a.m. to 12 p.m. and 1 p.m. – 3 p.m. ET
Enter Zoom Room

Monday–Thursday, 8:30 a.m. to 5 p.m. ET
Friday, 10:00 a.m. to 4:30 p.m. ET

Janet Sharp
812-900-4772
jsharp19@ivytech.edu

Columbus Advising
4475 Central Avenue
Columbus, IN 47203

Monday–Friday, 8 a.m. to 5 p.m. ET

765-825-9394, ext. 6121
cbottomley2@ivytech.edu

Connersville Advising
717 W 21st Street
Connersville, IN 47331

Fax: 765-825-4516

Phone and Zoom meetings available by request. Call 765-825-9394, ext. 6121.

Call for availability

765-269-5682
aclark505@ivytech.edu

Crawfordsville Advising
2255 Phil Ward Boulevard
Crawfordsville, IN 47933

Monday & Tuesday, 8 a.m. to 7 p.m. CT
Wednesday, 1 p.m. to 5 p.m. CT
Thursday, 8 a.m. to 5 p.m. CT

219-392-3600
LakeCounty-advising@ivytech.edu

Lake County at Crown Point
9900 Connecticut Drive
Crown Point, IN 46307

Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT

219-392-3600
LakeCounty-advising@ivytech.edu

2024-2025 Office Hours

Monday, Wednesday, & Thursday: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 7 p.m.
Friday: 9 a.m. to 4 p.m.

Open Saturdays: 9 a.m. – 12 p.m. during the following dates:
August 10
August 17
December 7
March 15

574-830-0375
asksouthbendelkhart@ivytech.edu

Elkhart Advising
22531 County Road 18
Goshen, IN 46528

Enrollment Services/Student Affairs Hours: Effective January 2024:
Mondays and Tuesdays: 8 a.m. – 6 p.m.
Wednesday and Thursdays: 8 a.m. - 5 p.m.
Fridays: 9 a.m. - 5 p.m.
First week of classes in January and August: 7:30 a.m. – 6 p.m.

812-492-0531
evansville-advisingcenter@ivytech.edu

Evansville Academic Advising Center
3501 N First Avenue
Evansville, IN 47710

Sign Up for a Call Back
Fax: 812-429-9878

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 4 p.m. ET

260-480-4125

Fort Wayne Advising
3701 Dean Drive, Harshman Hall, Room 1015
Fort Wayne, IN 46835

Academic Advisors by Program

Fax: 260-480-4252

Monday–Thursday, 7:45 a.m. to 9 p.m. ET
Friday, 8 a.m. to 5 p.m. ET

765-269-5820
hwunder@ivytech.edu

Frankfort Advising
251 E Clinton Street
Frankfort, IN 46041

Mon-Thurs 8 a.m.-5 p.m. ET
Fri 10 a.m.-5 p.m. ET

franklin-advising@ivytech.edu

Franklin Advising
2205 McClain Drive
Franklin, IN 46131

Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT

219-392-3600
LakeCounty-advising@ivytech.edu

Lake County Advising at Gary
3491 Broadway
Gary, IN 46409

Monday–Friday, 8 a.m. to 4:45 p.m. ET

765-653-7410
ahooping@ivytech.edu

Greencastle Advising
915 S Zinc Mill Road
Greencastle, IN 46135

Virtual On-Demand Service:
Video | Voice | Chat
Monday–Friday | 8 a.m. to 4:45 p.m. ET
Enter Zoom Room →

Please contact Advising at our full-service campus located in Columbus.

Advising by Appointment
Monday, Wednesday, and Thursday 8:30 a.m. to 5 p.m. ET
Tuesday, 8:30 a.m. to 6 p.m. ET
Friday, 9 a.m. to 4:30 p.m. ET

317-921-4300
askhamiltoncounty@ivytech.edu

Hamilton County Advising Center
300 N. 17th Street
Noblesville, IN 46060

Sign Up to Get a Call Back →

Zoom Video Call
Email askhamiltoncounty@ivytech.edu to schedule.

Advising Team
Ginny Leonard, Director of Academic Advising 
Advisor for: Exploratory/Undecided students
vleonard5@ivytech.edu 

 

 

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 9 a.m. to 5 p.m. ET

(317) 917-5715
Indy-Advising@ivytech.edu

Indianapolis Advising
50 W. Fall Creek Parkway N.
Indianapolis, IN 46208

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET
Or by appointment

765-459-0561
Kokomo-Advising@ivytech.edu

Kokomo Advising
1815 E Morgan Street
Kokomo, IN 46901

Please contact Advising at our full-service campus located in Valparaiso.

Monday, Wednesday & Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET

765-269-5630
lf-advisingcenter@ivytech.edu

Lafayette Advising
3101 S Creasy Lane
Lafayette, IN 47905

Lake County has 3 full-service locations. Select a location below to see contact information for their Advising department.

Please contact Advising at our full-service campus located in Indianapolis.

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET

812-537-4010 ext. 5305
R11express@ivytech.edu

Lawrenceburg Advising
50 Walnut Street
Lawrenceburg, IN 47025

Fax: 812-537-0993

Monday–Friday, 8 a.m. to 5 p.m. ET
Or by appointment

765-459-0561
Kokomo-Advising@ivytech.edu

Logansport Advising
1 Ivy Tech Way
Logansport, IN 46947

Monday & Wednesday , 8 a.m. to 5 p.m. ET
Tuesday & Thursday, 8 a.m. to 5:30 p.m. ET
Friday, 8 a.m. to 4:30 p.m. ET

812-256-2580, ext. 4502

Madison Advising Center
590 Ivy Tech Drive
Madison, IN 47250

Fax
812-265-4028

Zoom Video Calls
Available by appointment only. Call 812-256-2580, ext. 4502 to make an appointment. 

Advising Team
Tricia Miracle
812-265-2580 ext. 4137
tmiracle2@ivytech.edu
Text during business hours 812-510-3844
Virtual Drop-In Advising Hours: Wednesdays 9:00-1:00pm & Thursdays 2:00-5:30pm
Zoom Link

Lisa Kelley
812-265-2580 ext. 4163
lkelley3@ivytech.edu
Text during business hours 502-414-1597
Virtual Drop-In Advising Hours: Tuesdays 1:30pm-5pm & Thursdays 8:30am-12pm
Zoom Link

Monday, Thursday, and Friday, 8 a.m. to 5 p.m.
Tuesday and Wednesday, 8 a.m. to 6 p.m.

765-651-3100, ext. 3304
marion-advising@ivytech.edu

Marion Advising
261 Commerce Drive
Marion, IN 46953

Zoom Video Call
Call 765-651-3100, ext. 3304 to schedule an appointment.

Please contact Advising at our full-service campus located in Valparaiso.

Monday, 8 a.m. to 5 p.m. ET
Tuesday - Thursday, 8 a.m. to 7 p.m.
Friday, 8 a.m. - 5 p.m.
Saturday (virtually), 8 a.m. to 5 p.m.

765-289-2291, ext. 1215
askmuncie@ivytech.edu

Muncie Advising
125 S High Street, Ball Building, 2nd Floor
Muncie, IN 47305

All appointments can be setup virtually. Email askMuncie@ivytech.edu to schedule.

Monday - Thursday, 8 a.m. - 5 p.m. ET
Friday (virtually), 8 a.m. - 5 p.m. ET

765-599-2613, ext 4032
kterrell36@ivytech.edu

New Castle Advising
3325 IN-3
New Castle, IN 47362

Zoom Video Call
Email kterrell36@ivytech.ed to schedule.

Please contact Advising at our full-service campus located in Columbus.

Please contact Advising at our full-service campus located in Sellersburg.

Please contact Advising at our full-service campus located in Kokomo.

Monday–Friday, 8 a.m. to 5 p.m. ET

765-966-2656, ext. 1202
lpowell91@ivytech.edu

Richmond Local Enrollment
2357 Chester Boulevard
Richmond, IN 47374

Zoom Video Call
Call 765-966-2656, ext. 1202 to schedule an appointment.

Fax: 765-962-3775

Monday & Wednesday, 8:30 a.m. to 7 p.m. ET
Tuesday & Thursday, 8:30 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 3 p.m. ET

765-932-7191
mroller1@ivytech.edu

Rushville Advising
330 N Main Street
Rushville, IN 46173

Virtual meetings or appointments by request. Call 765-932-7191.

Fax: 765-932-5263

Please contact Advising at our full-service campus located in Sellersburg.

Monday, Wednesday, Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET (5-6 pm by appointment only)
Friday, 7:30 a.m. to 4 p.m. ET

812-246-3301, ext. 4309
sl-advising@ivytech.edu

Sellersburg Academic Advising Center
8204 Hwy 311, Pfau Hall, G6
Sellersburg, IN 47172

Please contact Advising at our full-service campus located in Columbus.

Please contact Advising at our full-service campus located in Columbus.

Current Office Hours
Monday, Wednesday, & Thursdays @ 8 a.m. - 5 p.m.

Starting Oct. 28th
Tuesdays: 8 a.m. to 7 p.m.
Fridays: 9 a.m. to 4 p.m.
All other days by appointment from 8 a.m. - 5 p.m.
**Special Saturday December 7 @ 9 a.m. – 12 p.m.

574-289-7001
asksouthbendelkhart@ivytech.edu

South Bend Advising Department
220 Dean Johnson Blvd.
South Bend, IN 46601

Please contact Advising at our full-service campus located in Evansville.

Monday–Friday, 8 a.m. - 4:45 p.m. ET

812-298-2554
aharnack@ivytech.edu

Academic Advising Center
8000 S Education Drive
Terre Haute, IN 47802

Virtual On-Demand Service:
Video | Voice | Chat
Monday–Friday | 8 a.m. to 4:45 p.m. ET
Enter Zoom Room →

By Appointment Only
Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 9 a.m. to 5 p.m. CT

Drop-in Advising Day (No Appointment Required) Tuesdays 8am-5pm CT

219-464-8514 ext. 4720
askvalparaiso@ivytech.edu

Valparaiso Academic Advising
3100 Ivy Tech Drive
Valparaiso, IN 46383

Call for an appointment

574-267-5428

Warsaw Advising
2545 Silveus Crossing
Warsaw, IN 46582

24 hours a day, 7 days a week (se habla español)

Live Chat

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  • 1 Source: US Department of Labor, Bureau of Labor Statistics. May 2022 State Occupational Employment and Wage estimates: Indiana.(2023). Lightcast™, lightcast.io. Occupational Overview for Indiana, 2023-2024
  • 2 Associate degree cost is determined by tuition for an in-state, full-time student. Certificate and technical certificate costs are determined by tuition for an in-state, part-time student. Additional fees may be applied. Visit the Tuition & Fees page to learn more.